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Live Chat with Website Visitors |
| Provide superior customer service by chatting live with your customers and walking them through your website. |
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Increase Your Website Sales And Reduce Operational Costs |
| A single question answered from a live support agent can be enough to close the sale. Lead Chat! can accomplish the level of instant client care that is required to keep you ahead of competitors and increase your website sales while reducing your operational costs. Phone, fax, staff and other support operations can add up to lots of expenses. Lead Chat! will enable you to communicate instantly with your visitors and pass crucial information at virtually no cost. |
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Real Time Visitors Monitoring |
| Monitor your website visitors activities to make calculated decisions. LeadChat will help you know which visitors are browsing your website, what page on the site is getting maximum hits and which Browser is used mostly to access the web site. It will also give you an insight to visitors location, language and other useful information which will help you cash on popular sections of your site and also help in improving the not-so-visited sections so that you can make them work better for you in the future. |
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Powerful 100% Web Based Live Support |
| Lead Chat is clean and intuitive with very easy to understand chat interface for both the visitor and the operator. Because Lead Chat is 100% web browser based, your support operators won't need to install memory intense windows applications or jeopardize security with open port settings on your computer. |
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Provide Support From Anywhere On Any Computer |
| Whether you are at the office, cyber cafe or at home, simply launch a web browser and provide the usual full live support service anytime, anywhere on any computer! No client software installation required and no java to slow down your webpage loading time. |
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More Attractive Client Chat Window |
| LeadChat offers an attractive client chat window which will help engage the users with the support staff in a friendly, open and customized conversation. Now your users will feel very comfortable in interacting with you because of the totally user friendly and chat friendly client chat environment. Your customers can explicitly explain what they want to you through the LeadChat software. They can even send you emotions and use various fonts- making the support activity all the more engaging, fun and interactive. Your users can also save the conversation for future reference if they so want. |
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Admin Chat window |
| Admin chat window is equally equipped with all the features that are offered to the client with some extra useful features like global messaging; admin is able to send a global message to all online users. This feature can be utilized in sending any news or important information to all online users at once. |
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Automated Chat history |
| Every conversation with customers is saved on server for future reference. The history pages created will be browser friendly, the user nick and date of chat will be the title of the file. |
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Multiple Chat Requests |
| Provide support with multiple support chat requests at the same time. |
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